Warranty 

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One Year Comprehensive, Repair or Replacement depending on the condition

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Returns 

We have a 14 day no questions ask return policy.

 

Please note, to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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Shipping fees + Handling charges of INR 500 shall be deducted in all refunds

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Card Charges if any shall be deducted

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Service charges 

1. Nil charges, if carried to store

2. Inr 800, 50 km google distance from store. Repair cost nil.

3. Please send to store if google distance exceeds 50 km.

 

To avail any service, we require a receipt or proof of purchase.

 

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

• Any item that is returned more than 14 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at diacspaa@gmail.com

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at diacspaa@gmail.com and send your item to the store you have purchased from

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should send your product to your shipping Store. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

While sending us an item for return, take care to use a trackable shipping service or purchasing shipping insurance, as shipping services can be unreliable some times.